Shipping Policy

We ship products on all India basis. Your orders placed shall be shipped within 24 hours. Except Sunday and national holidays rest all days we ship.

Shipping Cost: shipping charges mentioned below table:

Shipping Charges Amount (In Rs.)
Fixed Charges (order below Rs.599/-) 60/- (Excluding COD,shipping charges, taxes or value reduced after applied of coupons or any other offer)

Note* for certain locations charges may be differ.

Any order equal to or above Rs.599/-( Excluding COD,shipping charges, taxes or value reduced after applied of coupons or any other offer) and free shipping shall be provided only for specific locations, for other locations charges may be differ as stated in above table.

Shipping cost applicable per quantity of the product can be checked by putting your pin code on the product pages and the total shipping cost applicable on the order will be the sum of the charges for all chargeable product(s) in your order (+ Rs. 60 for orders below Rs. 599/-). The order level charge will be visible user in the cart as well as when user put the shipping address while user is checking out with their order.

The shipping charges shall not be refund in case if you return or cancellation of the product or order.

Shipping charges can be revise by at any time without prior intimation to users, the revised updated charges can be reflect on the product page as well as in the checkout procedure.

monishopee shall come up with promotional offers on some of which free shipping shall be applicable on goods, subject to the fulfilment of the terms and conditions attached to the offer.

Convenience Charges:

monishopee can put convenience charges on specific orders, pincode or the size of shipment. And also this charges shall not related to shipping chages and can be applied to the order irrespective of the shipping cost (refer ‘Shipping Charges’ section above for more details on shipping cost). It is possible that an order can have- I. only shipping charges applied (basis the order value),II. only convenience charge applied or III. both shipping charge and convenience charge applied. Convenience charges, if applied, will be shown in the ‘Shipping Cost’ field in the cart/checkout sections. Users can see the details on the type of charge applied by clicking on the tooltip which is available on cart/checkout with the ‘shipping Cost’ field in the payment summary section.

In case of return or cancellation of the product or the order so the convenience charges applicable shall not be refundable monishopee has reserves the right to modify the applying convenience charges on orders at any point of time without prior intimation to users.

For all areas serviced by top couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However, items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

The delivery date displayed while placing the order i.e. on the Product Details, Cart, Checkout and Order Confirmation page and in the order confirmation email are tentative. It may change once the order is shipped. Post shipment of the order, an Estimated Delivery Date will be displayed in the 'Order Details' under 'My Account ' section which will help you to keep a track of the shipment status of user’s order.

monishopee ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date, however, at times there might be unexpected delays in the delivery of user’s order due to unavoidable and undetermined logistics challenges beyond our control for which monishopee is not liable and would request its users to cooperate as monishopee continuously tries to nought such instances. Also, also monishopee reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) in user’s monishopee wallet.

Change of address:

User can change the delivery address of their order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.

Hidden Charges (Sales tax, Octroi etc)::

User will get the final price at the time of check out. Our prices shall be all inclusive and user need not pay anything extra.

International Locations:

Currently we shall not deliver to locations outside India

Tracking Packages:

monishopee shall mail users the name of the courier company and the tracking number of their consignment in user registered email address. In case user do not receive a mail from monishopee within 24hrs of placing an order user can check their spam folder. Tracking may not appear online for up to another 24 hours in some cases, so user has to wait until their package is scanned by the courier company.

Non-availability on Delivery:

Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. User has to provide their mobile number in the delivery address as it will help in making a faster delivery. Also Please Note: This shall Valid only for owned stock. Shipping time may increase for third party shipments.